Digital transformation can serve as a tool to promote good governance, transparency, and accessibility to public services, emphasized participants in a panel held on Wednesday in Marrakech as part of the 3rd edition of GITEX Africa 2025.
By adopting digital tools and platforms, governments can combat corruption and strengthen citizens' trust in administration, speakers stated during the event, held under the theme "Digitizing Governance for Transparency and Inclusion."
Driss Lemjaouri, Director of Digital Systems and Entrepreneurship at the Ministry of Digital Transition and Administrative Reform, highlighted that a country's digital strategy must be tailored to on-the-ground needs and rely on accessible, relevant, and locally developed solutions.
He also pointed out several key challenges, including aligning solutions with the national ecosystem, financing at all stages of startup development, market access, and the need for a favorable legal and fiscal framework.
Moulay Abdelaziz El Amrani, Deputy Director of Information Systems at the National Authority for Probity, Prevention, and the Fight against Corruption (INPPLC), stressed the central role of digital transformation in strengthening transparency and integrity.
He underlined the importance of involving citizens early in the design of digital systems, ensuring data transparency, and providing users with training as essential pillars of effective governance.
Aude Fournier, Deputy Director General for Practice Transformation at the City of Marseille, shared insights from the French experience, noting that over half of municipal staff have limited digital skills.
To address this challenge, she stressed the importance of an interdisciplinary approach and a strong focus on continuous training.
MAP: 17 avril 2025
